The Mall Leader Blueprint Masterclass
 7 - 8 April, 2026 - Doha, Qatar

Overview:

This two-day in-person leadership course is designed to equip mall owners, directors, managers, operations, retail professionals, and industry stakeholders with the essential skills and knowledge required to effectively manage shopping malls in a dynamic retail environment. Participants will explore best practices, innovative strategies, and the latest trends that drive successful mall operations.

This unique course qualifies towards the continuous professional development requirements of international property organisations such as the Royal Institute of Chartered Surveyors (RICS).

International CPD Certification Course

Each delegate receives a Certificate for 16 CPD hours

​

​

Key Benefits of Attending and Take Aways:

Executive Leadership Course in Shopping Centre Management
CPD Accredited
130-page Course Material
Guest Speaker
Study Tour

​

YOUR TWO-DAY MASTERCLASS SYLLABUS & OUTCOMES

Investment Analysis

Valuing retail real estate and enhancing return on investment

Sustainability Strategies
How sustainability in energy and waste increases profitability

Smart Mall Technologies
Learn the latest in international smart technology for malls

Shopping Centre Economics
Service charge efficiencies & secondary income opportunities

Design and Repositioning
How to reshape the shopping environment to the latest trends

Centre Management Essentials
An audit of skills and knowledge for mall managers

Retailer Sales Growth Strategies
How to increase retailer sales to support rental growth

Property Management Practices
We look at CAFM systems to improve efficiency

Marketing and Commercialisation
Experiential placemaking and retail-tainment

Leasing and Tenant Mix Modelling
Delegates build their own mall model

Public Safety and Risk Management
Essential risk assessments for a safe mall

Networking
An opportunity to meet key industry players